Terms & Conditions
AlxirVed — Pure Ayurvedic & Wellness Products Last updated: [Date-25July2026]
Welcome to AlxirVed
These Terms & Conditions ("Terms") govern your access to and use of [www.alxirved.com] and any purchase you make from us. By browsing our Site, creating an account, or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.
We've written this policy in plain language wherever possible, because we believe trust starts with clarity — not fine print.
1. About AlxirVed
AlxirVed is operated by AlxirVed, registered at Pilibhit (U.P 262001) India, AlxirVed sells pure, traditionally-formulated Ayurvedic and wellness products, curated to be simple and easy to incorporate into everyday life.
For any questions, you can reach us at [adsnehal75@gmail.com] or [Call +91 7500212862].
2. Eligibility
To use this Site or place an order, you confirm that you:
- Are at least 18 years old, or are using the Site under the supervision of a parent/legal guardian.
- Are legally capable of entering into a binding contract.
- Will provide accurate, current, and complete information when creating an account or placing an order.
3. Products & Product Information
3.1 Accuracy of Descriptions
We take care to describe our products, ingredients, and images as accurately as possible. However:
- Slight variations in color, texture, or packaging may occur due to the natural and handcrafted nature of Ayurvedic ingredients and manufacturing batches.
- Screen/display settings may cause minor color differences in product images.
3.2 Health & Wellness Disclaimer
This is important to us, and we want to be fully transparent:
- AlxirVed products are traditional Ayurvedic/wellness formulations intended to support general well-being. They are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for professional medical advice, diagnosis, or treatment.
- Always read the label and ingredient list before use, especially if you have allergies, are pregnant or nursing, are on medication, or have an existing medical condition.
- Consult a qualified physician or Ayurvedic practitioner before starting any new wellness product, particularly for internal-use items.
- Discontinue use and consult a doctor if you experience any adverse reaction.
- Individual results vary — we do not guarantee specific outcomes from product use.
3.3 Product Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue a product, or modify formulations/packaging at any time without prior notice, in line with quality or regulatory requirements.
4. Pricing & Payment
- All prices are listed in [₹ INR] and are inclusive/exclusive of applicable taxes as indicated at checkout.
- We reserve the right to change prices at any time; the price charged will be the one displayed at the time you place your order.
- In the rare event of a pricing error on the Site, we will notify you before processing the order and give you the option to confirm at the correct price or cancel.
- We accept [list payment methods: UPI, credit/debit cards, net banking, wallets, COD, etc.] through secure, encrypted payment gateways. AlxirVed does not store your full card or banking details.
5. Orders
- Placing an order is an offer to purchase; a contract is formed only once we send an order confirmation email or Call & SMS
- We reserve the right to refuse or cancel any order — for example, in cases of suspected fraud, pricing errors, stock unavailability, or violation of these Terms. If we cancel a paid order, you'll receive a full refund.
- Please review your cart and shipping details carefully before checkout; see our [Shipping Policy] for delivery timelines and our [Return & Refund Policy] for return eligibility.
6. Shipping & Returns
Shipping timelines, charges, and our return/refund process are detailed in our separate [Shipping Policy] and [Return & Refund Policy], which form part of these Terms. Please review them before placing an order — in particular, note that certain consumable and opened personal-care items cannot be returned for hygiene and safety reasons.
7. Account Responsibilities
If you create an account with us:
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activity that occurs under your account.
- Notify us immediately at [adsnehal75@gmail.com] if you suspect unauthorized use of your account.
8. Intellectual Property
All content on this Site — including the AlxirVed name, logo, product formulations, photography, graphics, and text — is the property of [AlxirVed] and protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or commercially exploit any content from this Site without our prior written consent.
9. User Conduct
When using our Site, you agree not to:
- Use the Site for any unlawful purpose or in violation of these Terms.
- Post or transmit false, misleading, defamatory, or harmful content (including in reviews).
- Attempt to gain unauthorized access to our systems, other users' accounts, or interfere with the Site's normal operation.
- Use automated tools (bots, scrapers) to access or extract data from the Site without permission.
We reserve the right to remove content or restrict access for users who violate these Terms.
10. Reviews & User-Generated Content
If you submit a product review, photo, or testimonial, you grant AlxirVed a non-exclusive, royalty-free license to display and use it for marketing purposes (e.g., on the Site or social media), unless you request otherwise. We reserve the right to remove reviews that are abusive, fake, or violate these Terms.
11. Limitation of Liability
To the maximum extent permitted by law:
- AlxirVed is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products, including any adverse reaction resulting from misuse, failure to consult a physician, or an undisclosed allergy or condition.
- Our total liability for any claim relating to a product or order will not exceed the amount you paid for that order.
- Nothing in these Terms excludes liability that cannot be limited under applicable consumer protection law.
12. Third-Party Links & Services
Our Site may contain links to third-party websites (e.g., payment gateways, couriers, social media). We are not responsible for the content, policies, or practices of these third parties. Please review their terms independently.
13. Privacy
Your personal information is handled in accordance with our [Privacy Policy], which explains what data we collect, how we use it, and your rights regarding it.
14. Force Majeure
AlxirVed will not be held responsible for delays or failure to perform any obligation due to causes beyond our reasonable control, including natural disasters, courier disruptions, government restrictions, or other unforeseeable events.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, products, or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
16. Governing Law & Dispute Resolution
These Terms are governed by the laws of India / U.P. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of Pilibhit, U.P. We encourage you to contact us first at adsnehal75@gmail.com so we can try to resolve any concern directly.
17. Contact Us
We're a wellness brand, and we mean it when we say your trust matters to us. If anything in these Terms is unclear, or you have a concern about an order, please reach out:
- Email: [adsnehal75@gmail.com]
- Phone/WhatsApp: +91-7500212862
- Address: Pink City Colony Court Road Pilibhit 262001(U.P) Ind.
- Hours: Mon–Sat, 10 AM – 6 PM